Been having the same problem with my screen for two months. I've been using the external monitor but today the same thing started happening to the monitor. The monitor works when hooked up to another computer. This seems to.be a new problem because I haven't found anyone where the monitor stops working. I'm open to all suggestions. PLEASE HELP, can't afford a new computer right now. Can still see the screen when a light is shone on it.
Thanx
0
Screen Problems with Acer Aspire 8920G
Started by
realmickhoy
, Nov 23 2009 04:19 PM
103 replies to this topic
#102
Acer_Class_Action
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- Members
- 1 posts
Beginner
- Country:Australia
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Brand:Acer - Model:8920g
- Resolution:1366x768 (WXGA)
- Video Card:NVIDIA Card N/A
- Operating System:Vista Ultimate x64
Posted 23 February 2012 - 07:17 PM
Hi all,
I too have fallen victim to the Acer 8920g "black screen of death". I bought the system in '08' and have just started getting the fault. I have contacted Acer who said that they have never heard of this fault before.......They did offer to replace the BACKLIGHT (strange that i only metioned that the screen was faulty but they knew exactly what part was required) for AUS $219 as it was out of warranty. I have decided that we need to get a case together to get the product either recalled or repaired at no cost. Consumer Law states that the product must last a REASONABLE amount of time. Reasonable is not defined under the act but as I paid $2500 for mine, I would expect a benchmark of roughly 5 years. I was lucky mine lasted this long but I know there are people who had the issue just after the warranty expired.
If you would like to get involved please e-mail me at Acer_Class_Action@hotmail.com. You will need to provide your name and address (optional), Country and SNID number of your unit. Also the manufacture date, model and a brief statement of what the fault is what correspondance you have had from Acer (if any).
This is not a scam nor a joke. The total cost for lodging an appeal under VCAT in Australia is $37 which I will be paying. We need to stand up to these companies rather than let them walk all over us and expect us to pay for their mistakes.
Cheers
Feel free to re-post on other forums and spread the word!
I too have fallen victim to the Acer 8920g "black screen of death". I bought the system in '08' and have just started getting the fault. I have contacted Acer who said that they have never heard of this fault before.......They did offer to replace the BACKLIGHT (strange that i only metioned that the screen was faulty but they knew exactly what part was required) for AUS $219 as it was out of warranty. I have decided that we need to get a case together to get the product either recalled or repaired at no cost. Consumer Law states that the product must last a REASONABLE amount of time. Reasonable is not defined under the act but as I paid $2500 for mine, I would expect a benchmark of roughly 5 years. I was lucky mine lasted this long but I know there are people who had the issue just after the warranty expired.
If you would like to get involved please e-mail me at Acer_Class_Action@hotmail.com. You will need to provide your name and address (optional), Country and SNID number of your unit. Also the manufacture date, model and a brief statement of what the fault is what correspondance you have had from Acer (if any).
This is not a scam nor a joke. The total cost for lodging an appeal under VCAT in Australia is $37 which I will be paying. We need to stand up to these companies rather than let them walk all over us and expect us to pay for their mistakes.
Cheers
Feel free to re-post on other forums and spread the word!
#103
zipper
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- Moderator
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Old Fart
- Country:Finland
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Brand:Asus - Model:G51J GTX 260M (+ Compaq 8710w)
- Resolution:1366x768 (WXGA)
- Video Card:NVIDIA Card N/A
- SUBSYS:20331043
- Operating System:Win7 Home Premium x64
Posted 24 February 2012 - 02:08 AM
We have that reasonable point in our consumer protection here, too but I doubt it never covers laptop nearing 4 years. Probably somewhere between 2 - 3 years I guess.
#104
Qbek
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Beginner
- Country:Spain
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Brand:Acer - Model:8920 Aspire
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Posted 30 April 2012 - 04:21 PM
Hi, Ive read the entire thread here but still havent found the answer to my problem as I think its a bit different from what youve experienced. Couple days ago the screen in my Aspire 8920 started flashing. As this is quite an old machine (almost 4 years old but never had any problems with it) I turned it off right away fearing that my screen was dying. I left it turned off for about 20 mins and turned it back on. Worked perfect. Today the same problem has occurred. I did the same: I turned it off properly and waited 20mins. When I hit the switch the laptop turned on BUT the screen wouldnt turn on. All LEDs and external lights are working. What I noticed is that the system isnt loading up (HDD led isnt flashing, no Windows sounds etc). I cannot bring up either BIOS or use Fn & F6 as the screen remains pitch black. Im running Windows Vista Home 32 (the system my machine came with) and I havent installed anything extraordinary on it. Ive tried removing batteries, power cords, all combinations, still nothing. Please, has anyone encountered the similar problem?
Looking forward to hearing back from you, many thanks!
Looking forward to hearing back from you, many thanks!
