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Scrolling with Synaptics Touchpad


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#1 sn0wl

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Posted 14 April 2005 - 07:59 AM

If you have Synaptics drivers and suddenly scrolling stops working with your favourite browsers (mostly after updating drivers), read on.

First, try reinstalling Firefox or Opera. They will modify SynTPEnh.ini file located C:\Program Files\Synaptics\SynTP folder on install so it should work fine.

After reinstalling if you still have problems or do not want to reinstall them for any reason download this;


unzip and copy the SynTPEnh.ini to C:\Program Files\Synaptics\SynTP folder replacing the old one then restart your computer.

If you are still having problems you can try using latest drivers here. There seems to be issues with some Synaptics Drivers (7.12.7, 7.13.0.1HP for example). If you are still having problems it is recommended to use Synaptics Drivers v7.10.8 to solve these issues. Download Synaptics Drivers 7.10.8 RC1 here.

Before changing drivers, uninstall previous one, restart then install new drivers.

Attached Files


Edited by sn0wl, 27 January 2006 - 11:50 AM.


#2 Jeroen

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Posted 14 April 2005 - 08:33 AM

I use the latest (original) drivers, and the only program where scrollings isn't working is firefox, isn't the problem with firefox and not with the synaptics drivers? I had this problem with the original, old (7.8.9) drivers too!

#3 sn0wl

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Posted 14 April 2005 - 08:36 AM

I'm still researching but problem seems to be with drivers. Try installing the driver above and it should work fine. Please give feedback if you try.

#4 Guest_Guest_*

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Posted 11 May 2006 - 10:10 PM

You are my hero, unzipped .ini file and it fixed Opera functionality! Woohoo!

#5 Guest_Guest_*

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Posted 12 July 2006 - 05:33 AM

Oh great! sn0wl, that INI file that you have provided did job. Now virtually scrolling finally works in Firefox. (Although I don't see that scroll-bar graphic now that use to come up earlier on sliding the fingertip over the virtual-scrolling region.)
Synaptics Pointing Device Driver version: 8.2.4.0

Thank you very much!

#6 Guest_Guest_*

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Posted 09 August 2006 - 12:28 PM

You Saved our time and made our life easier.
Thanks, the INI file works.

#7 Guest_pveliki_*

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Posted 07 October 2006 - 06:50 AM

If you have Synaptics drivers and suddenly scrolling stops working with your favourite browsers (mostly after updating drivers), read on.

First, try reinstalling Firefox or Opera. They will modify SynTPEnh.ini file located C:\Program Files\Synaptics\SynTP folder on install so it should work fine.

After reinstalling if you still have problems or do not want to reinstall them for any reason download this;


unzip and copy the SynTPEnh.ini to C:\Program Files\Synaptics\SynTP folder replacing the old one then restart your computer.

If you are still having problems you can try using latest drivers here. There seems to be issues with some Synaptics Drivers (7.12.7, 7.13.0.1HP for example). If you are still having problems it is recommended to use Synaptics Drivers v7.10.8 to solve these issues. Download Synaptics Drivers 7.10.8 RC1 here.

Before changing drivers, uninstall previous one, restart then install new drivers.



you are the king.... I spent a day looking for an answer... and in 1min i did it with your solution.
Greetings from Switzerland

#8 wiitard

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Posted 10 January 2007 - 04:10 AM

i tried everything it still doesn't work, virtual scrolling works, but the scroll button on my acer still has problems.

#9 sn0wl

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Posted 10 January 2007 - 07:22 AM

Scroll button is something different, you might need manufacturer's custom drivers for that. Anyway for best results, uninstall your previous driver, restart, install new one and restart again. You need to change settings in Synaptics control panel which is usually inside of mouse control panel.

#10 Guest_Paul_*

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Posted 08 June 2007 - 09:09 AM

Oh great! sn0wl, that INI file that you have provided did job. Now virtually scrolling finally works in Firefox. (Although I don't see that scroll-bar graphic now that use to come up earlier on sliding the fingertip over the virtual-scrolling region.)Synaptics Pointing Device Driver version: 8.2.4.0

Thank you very much!


..........................

I've been trying to get rid of this little graphic under the arrow when I scroll... Can you help?

Thanks

#11 Guest_Guest_*

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Posted 14 June 2007 - 07:51 PM

Hello All. I found that a spyware program called "SpyCatcher" was actually preventing virtual scrolling on my touch pad. I disabled, SpyCatcher, restarted, and voila.

#12 Guest_Guest_*

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Posted 21 August 2007 - 04:39 PM

I have found the quickest fix for this bug, i made this myself took me alot of time of research to make this.

Open Notepad, copy and paste the following into it:

taskkill /im SynTPEnh.exe
START SynTPEnh.exe

Now save this as: Fix.bat

Copy this file into: c:\Program Files\Synaptics\SynTP

Create a sortcut for this file on your desktop, so everytime the sroll dont work just open that button it will fix it in 1 second. All it does basicly is kill the process of it and then restart it.

Hope this helps.

Thanks

#13 Guest_creedsucksass_*

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Posted 19 September 2007 - 01:24 PM

Thanks a million! i hated having to use ie on my new work laptop!

#14 Guest_Mr Anderson_*

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Posted 28 December 2007 - 11:25 PM

So, basically, all you need for Virtual Scrolling to work with Opera is the codelines below added to the SynTPEnh.ini file in (usually C:\Program Files\Synaptics\SynTP).

I've just done this ...seem to remember having to do this years ago, but forgot with the new OS installation and seemingly old Synaptics drivers from Dell - v.5.7 according to the Title Bar of the Config App. I'm running Opera 9.25, but as we know, it's a Driver/Config issue


[Opera7]WT = "*Opera*"SF = 0x10000000SF |= 0x00004000

This has been placed at the top of the file in the attachment of the first post.

Then just open up Task Manager and find SynTPEnh.exe in the Processes Tab list of processes. Right Click on it and End Process.

Now restart the process by Double Clicking on SynTPEnh.exe in the program folder.

...or use the Fix.bat file example in the posts above.

This method prevents loosing all your other settings you've made previously.

For those wanting to understand and learn what the fix is then the above info will help you and may even allow you to change it to fix other applications.
The [Opera7] line is not actually important, as [Opera] works too.
The line WT = "*Opera*" selects the executable based on it's Window Title. If you check further down in the .ini file, you'll see [Opera Browser] as shipped with the driver. This selects the executable based on the window title showing anythingOpera 5anything - where the * character wildcards leading and trailing text. The reason Opera is broken is because Opera doesn't put the version number in the Window Title anymore - which is why the new WT = line takes anything before or after the word Opera.

As for the SF = and the SF |= (OR =) lines, I can't find anything that says for sure what it stands for or what the hex values mean, but one could suggest it stands for Sense Finger for the Virtual Scrolling/Scrolling Gesture feature of the touch pad driver as it senses how long the finger is on the pad and at which location (probably the Vertical and Horizontal virtual scroll regions).

#15 Guest_Mr Anderson_*

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Posted 30 December 2007 - 02:56 PM

Additionally, I've found that if the Window Title is long - maybe a web page search result etc. - the driver has a limited string length to search on therefore the wildcard fails to work.
e.g. "Amazon.co.uk: Used and New: Keysonic Compact Notebook Layout Wireless 2.4Ghz Radio Frequency Keyboard With Integrated Touch... - Opera" fails to match. Actually the full title in the web page source is truncated by Opera.
( http://www.amazon.co...B...7074&sr=8-1 )

Internet Explorer still works with this page even though IE truncates the title more.

Maybe a driver update will fix this - I'm still using the v5.7 driver from Dell for this C610 laptop.

#16 Guest_J Hallgren_*

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Posted 24 January 2008 - 03:03 AM

I was pointed to this forum by Scrolling using Touchpad at the XYplorer forum, and based on the info given here, added the following to my INI file, which finally made vertical scrolling work on my Dell with a Synaptics pad, so just wanted to THANK y'all here for the tips! :) But horizontal scrolling still doesn't seem to work, however.

[XYplorer]
WT = "*XYplorer*"
SF = 0x10000000
SF |= 0x00004000


#17 hdc

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Posted 01 July 2008 - 03:12 PM

3 lines of code and so much joy :)
Thanks averybody for you help :)

Greetings from Poland!!

#18 Guest_TurionAltec_*

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Posted 28 September 2009 - 07:25 PM

I stumbled on this thread in an endless circle of trying to fix Firefox scrolling issues.

Firefox boards always say "Just update your driver :) " and are otherwise utterly useless.

I tried that, I tried the SynTPEnh.ini file, I tried modding the file to look for the Window title, no dice.

However the oddest thing fixes the problem
taskkill /im SynTPEnh.exe

although it says "SUCCESS: The process "SynTPEnh.exe" with PID 3524 has been terminated."

the process still exists. However I stop getting the "scroll cursor" when I scroll, and suddenly scrolling works properly in all applications that didn't previously.

If I actually terminate SynTPEnh.exe (either taskkill /f or through task manager), all touchpad scrolling stops working.

I'm guessing taskkill is closing topmost window to politely request a termination, but somehow it keeps working.

So my trick is to add taskkill /im SynTPEnh.exe to windows startup.

WindowsXP SP3
Synaptics v10.2.4

cheers,
-TA

#19 Guest_Sch_*

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Posted 07 October 2009 - 03:06 AM

I stumbled on this thread in an endless circle of trying to fix Firefox scrolling issues.

Firefox boards always say "Just update your driver :) " and are otherwise utterly useless.

I tried that, I tried the SynTPEnh.ini file, I tried modding the file to look for the Window title, no dice.

However the oddest thing fixes the problem

taskkill /im SynTPEnh.exe

although it says "SUCCESS: The process "SynTPEnh.exe" with PID 3524 has been terminated."

the process still exists. However I stop getting the "scroll cursor" when I scroll, and suddenly scrolling works properly in all applications that didn't previously.

If I actually terminate SynTPEnh.exe (either taskkill /f or through task manager), all touchpad scrolling stops working.

I'm guessing taskkill is closing topmost window to politely request a termination, but somehow it keeps working.

So my trick is to add taskkill /im SynTPEnh.exe to windows startup.

WindowsXP SP3
Synaptics v10.2.4

cheers,
-TA



Oh my, man you need to put this to Firefox forum or something, this worked like a charm... although I totally don't understand how this has worked...

#20 Guest_TurionAltec_*

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Posted 07 October 2009 - 03:34 PM

This exact same solution (taskkill /im SynTPEnh.exe) also solved the same scrolling problem on a Gateway with Synaptics V 12.2.4.1 on Vista SP2. With the same effect of SynTPEnh.exe process being in limbo (still existing, still providing scrolling services, but with no scroll cursor.

I have no idea why it works. I'm just happy that it does.