®®® Posted November 12, 2007 Report Share Posted November 12, 2007 Toshiba received a small number of Customer complaints that the plastic housing surrounding the hinges on the PCs was cracking ("Subject Symptom"). The Subject Symptom does not pose a safety hazard. In order to insure Customer satisfaction, Toshiba initiated this Voluntary Satellite Hinge Remediation Program. Affected models: Satellite 1000-S157, 1000-S158, 1005-S157, 1005-S158, 1100-S101, 1100, 1110-S153, 1115-S103, 1115-S104, 1115-S123, 1115-S107, 1130-S156, 1130-S155, 1135-S155, 1135-S1551, 1135-S1553, 1135-S1554, 1135-S1552, 1135-S125, 1135-S156, 1200-S121, 1200-S122, 1715XCDS, 1730, 1735, 1750, 1755, 1955-S801, 1955-S807, 1955-S803, 1955-S804, 1955-S806, 1955-S805, 1955-S802, 3000-S353, 3000-S309, 3000-S307, 3000-S304, 3005-S303, 3005-S307, 3005-S308, 3005-S304, 3005-S403 Under the terms of the Voluntary Satellite Hinge Remediation Program, You are entitled to receive either a refund of Your out-of-warranty repair expense, or a $50.00 cash refund, or a $75.00 credit voucher for use at http://www.toshibadirect.com. More information and download of the claim form HERE. Quote Link to comment Share on other sites More sharing options...
Guest eric Posted November 20, 2007 Report Share Posted November 20, 2007 I reported this problem to Toshiba over 2 years ago and they replace my hindges twice. After the second repair the whole thing just stopped working. I wasnt going to pay to have it repaired with a design defect that I knew would continue to cause problems. I only got 2 years use from a $1400 notebook that rarely left the house. I wonder if I should get legal counci Quote Link to comment Share on other sites More sharing options...
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