Guest witsch Posted June 19, 2008 Report Share Posted June 19, 2008 Hey, firsttimer: I have this non-starting (but booting, yay) laptop, new (out of box), followed al findable guidelines in the delivered booklets, searched the pdf online too. Problem: loads to acer e-recovery pre-installed program, once in there i can't do a thing but exiting, then the system reboots automatically. I searched (and tried out) all bios settings / combo 's, even resetting the whole thing to factory default settings. Question: Solution? Tonight i will trie safebooting and recovering the system from within, i'll let you know, meanwhile suggestions are more than welcome! Thanks in advance. Quote Link to comment Share on other sites More sharing options...
®®® Posted June 19, 2008 Report Share Posted June 19, 2008 Try calling 1-800-ACER (?) or their support. It is still in warranty, so if its not working as intended, back to the manufacturer. Real simple. Youre not a BETA tester :) Quote Link to comment Share on other sites More sharing options...
MartinC Posted August 19, 2008 Report Share Posted August 19, 2008 Try calling 1-800-ACER (?) or their support. It is still in warranty, so if its not working as intended, back to the manufacturer. Real simple. Youre not a BETA tester :) I agree. If it's booting into acer e-recovery there is a problem with the harddisk maybe the MBR, this is not your problem. Quote Link to comment Share on other sites More sharing options...
Andrew55 Posted August 19, 2008 Report Share Posted August 19, 2008 One of the worst feelings in the world. Having a brand new laptop and just having it sitting there. I sympathize with you. Acer should be able to remedy your situation promptly so it's a pretty good idea to ring them as soon as possible. Quote Link to comment Share on other sites More sharing options...
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