dkdad Posted January 12, 2016 Report Share Posted January 12, 2016 Hi, All. I’m new here – a non-technical dad trying to upgrade my son’s gaming laptop video card but having some trouble…so be gentle. I’d be very grateful for any help with modified drivers, rom files, instructions, etc. to help me solve this for my son. I don't know whether I need a modded driver file (and if someone can create that for me), to flash the video bios, etc,. so could use some help. I didn't find an ibuypower.com driver on the downloads page; ibuypower tech support won't assist since I didn't buy the card from them. Details below – happy to provide more if needed.DanPurchased & installed Nvidia GeForce GTX 980M card. Trouble getting the PC to recognize the card is installed. When I run the GeForce Experience software to download/update new drivers:“Sorry, GeForce Experience could not find a driver for this PC.”When I manually download the 980M driver for x64 Win 10 and run the install program, it returns:“NVIDIA Installer cannot continue. The graphics driver could not find the compatible graphics hardware.”In Device Manager, there’s a “Microsoft Basic Display Adapter Properties” with an error on the General tab that reads:“This device is not working properly because Windows cannot load the drivers required for this device (Code 31). The driver trying to start is not the same as the driver for the POSTed display adapter.”The specs:Laptop: Valkyrie CZ-27 purchased from ibuypower.comOS: Windows 10 64-bitDMI baseboard Model MS-1763, Rev:0.CDMI BIOS vendor American Megatrends Inc., version E1763II1.10UBasic display adapter hardware id's:- PCI\VEN_10DE&DEV_13D7&SUBSYS_110B1462&REV_A1- PCI\VEN_10DE&DEV_13D7&SUBSYS_110B1462- PCI\VEN_10DE&DEV_13D7&CC_030000- PCI\VEN_10DE&DEV_13D7&CC_0300Using nvflash tool:Adapter GeForce GTX 980M (10DE, 13D7, 1462, 110B)Adapter PCI Device ID: 13D7Firmware image PCI Device ID: 1617Firmware image PCI Subsystem ID (1462, 1140) does not match Adapter PCI Subsystem ID (1462, 110B) Quote Link to comment Share on other sites More sharing options...
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