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Code 43 after a "TDR_VIDEO_FAILURE" BSOD


YiYine

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Hi,

I have a laptop and the PSU failed. It produces a BSOD (TDR_VIDEO_FAILURE). I was playing and saw a 5-seconds freeze.

After that, my GPU (GTX 680M) comes with an error 43 "Windows has stopped this device because it has reported problems (Code 43)".
It also comes with Error ID 14 in the Event Viewer : "The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.".

What I tried :

  • DDU in safe mode, uninstalled Intel and nVidia drivers (with latest and previous drivers)
  • Clean install of Windows

But no luck. This is a stock setup so I did not make any modification concerning INF or something.
However, the GPU is still detected in the Device Manager and in the BIOS (latest version).

I'm wondering if I can try someting else.
Is there a log somewhere so I can have details about why Windows won't activate the GPU ?

I would like to exhaust all available options before upgrading to a 980M 🙂

Laptop is a CLEVO P170EM
i7-3630QM
8GB RAM
nVidia GTX 680M

Thanks in advance for trying to help me.
Cheers !

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How does GPU-Z recognize it? My MSI GTX 680M kicked the bucket - recognized but memory shows 0 MB.

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As temporary workaround try nvidiaInspector.exe -RestartDisplayDriver
or deactivate and reactivate GPU in device manager

Some people claim disabling fast boot in BIOS helps.

Maybe your PSU is too worn out to deliver enough juice to the GPU?

 

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