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Standby, WakeUp, Hibernation and Sleep mode issues

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AMD PowerNow! optimizes battery life and provides performance on demand when required by the application. It allows the processor to dissipate less heat under normal operating conditions, providing a cooler and quieter-running notebook.

download here:

AMD PowerNow Support for Windows 2000 v3.0.4 RevA (February 27, 2004)

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http://support.microsoft.com/default.aspx?...kb;EN-US;837386

A "STOP 0xFE" error message occurs after your Windows XP-based computer returns from standby or from hibernation

SYMPTOMS

When your Microsoft Windows XP-based computer returns from standby or from hibernation, you may receive a "STOP 0xFE" error message.

CAUSE

This problem may occur if all the following conditions are true:

You are using Windows XP Professional with Service Pack 1.

You installed the update that is described in the following Microsoft Knowledge Base article:

822603 Availability of the Windows XP S822603 USB 1.1 and 2.0 update

You removed the universal serial bus (USB) 2.0 Enhanced Host Controller (EHCI) controller from Device Manager.

For example, you may have removed the controller because Device Manager displayed an exclamation point in a yellow circle next to the listing for the controller. The details report displayed "Code 10".

Note The name of your USB 2.0 EHCI controller may vary.

WORKAROUND

To work around this problem, disable the EHCI controller in Device Manager. This work around will not change the current functionality of the controller, but the work around will remove the exclamation point in a yellow circle that appears next to the controller listing in Device Manager.

Note To prevent the "STOP 0xFE" error message, do not remove the device from Device Manager.

To disable the USB 2.0 EHCI controller in Device Manager, follow these steps:

Click Start, and then click Control Panel.

Click Performance and Maintenance, and then click System.

In the System Properties dialog box, click the Hardware tab, and then click Device Manager.

Expand Universal Serial Bus controllers.

Right-click the device that displays an exclamation point in a yellow circle next to the listing for the device, and then click Disable.

Click Yes when you are prompted for confirmation.

MORE INFORMATION

Explanation of a Code 10 error that is generated by Device Manager

If a device has registry key value of FailReasonString, the driver or the enumerator uses this registry key value as the error message. If FailReasonString is not the registry key value, the following generic error message is displayed:

This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.

Solution button: Update Driver

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

310123 Explanation of error codes generated by Device Manager

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

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for XP SP1:

http://support.microsoft.com/default.aspx?...kb;EN-US;815304

SYMPTOMS
When your computer resumes from hibernation, you may experience any of the following symptoms: 
The screen does not display correctly, and garbled characters may appear.
The screen appears blank.
The computer stops responding.
The symptoms may vary, depending on what video adapter is installed in your computer. 
CAUSE
This problem may occur if you have Windows XP Service Pack (SP) 1 installed or if you have the hotfix that is described in the following Microsoft Knowledge Base article installed:
306676 The Computer Cannot Enter Standby or Hibernate If a Direct3D-Based Screen Saver Is Running 

There is a problem with the video mini-port driver. 
WORKAROUND
To work around this problem, temporarily turn off the Hibernation feature: 
Click Start, and then click Control Panel. 
Double-click Power Options.
Click the Hibernation tab. 
Click to clear the Enable Hibernation check box, and then click OK.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
  Date         Time   Version        Size       File name   SP
  ------------------------------------------------------------
  21-Apr-2003  09:41  5.1.2600.113   1,671,296  Win32k.sys  1 
  21-Apr-2003  09:14  5.1.2600.1209  1,700,992  Win32k.sys  2

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This is not the latest version of Win32k.sys. The latest version as of 08.04.2004 is v5.1.2600.1275.

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Windows XP does not enter a C3 state after you plug and unplug an external USB hub?

When you plug an external USB hub into your Windows XP computer, and then unplug the USB hub, your computer may not be able to enter the low-power idle state (C3).

To determine if your computer is effected:

1. Add the %C3 Time or C3 Transitions/sec counter into Performance Monitor.

2. Plug in an external USB hub.

3. Unplug the external USB hub.

4. If the %C3 Time or C3 Transitions/sec counter remains stuck at zero (0), you have this problem.

NOTE: This problem is the result of the USB hub entering a race condition that prevents your computer from entering the C3 state. There is currently no fix, but hopefully the next service pack will address this issue.

___

found at JSIINC.COM

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Windows 2000 (probably also applies to XP):

ACPI

Instance:

Setting the system to wake up and run a task does not bring the system out of a sleep state.

Procedure:

Appearances to the contrary, the task has actually executed, but the system does not have to exit the sleep state to perform the task.

Instance:

The system will not drop to hibernation via timeout if it is already in standby (Note that the system may actually resume from standby worsening the power consumption state).

Procedure:

Do not enable the ?Low battery alarm? and the ?Critical battery alarm? at the same time. The system will not awaken from the low battery ?state? to enter the Critical battery ?state? successfully if both are enabled.

Instance:

The System may lockup when attempting to hibernate at very low battery power levels.

Procedure:

It is recommended that the low battery warnings always be set to 10% or greater allowing the system sufficient time to take appropriate action. Users can set the Standby or Power Button to place the system in Standby via the to ÿ Start\Programs\Control Panel\Power Options\Advanced selection.

Instance:

The Fn+Standby key combination no longer places system into a hibernation state.

Procedure: This functionality is no longer supported under Windows 2000. Ctrl+Alt+Del or Power Options configurations are used as alternative methods to place the system into a hibernation state.

Instance:

APM systems will not drop into standby with certain 3D screen savers.

Procedure:

3D screen savers should be avoided on APM systems since they are incompatible with many video drivers provided under Windows 2000.

Instance:

Some ATA PC Cards are recognized as permanent hard drives.

Procedure:

The PC Card hard drive is typically recognized accurately after a system reboot without any detrimental affect.

Instance:

Master MIDI volume control doesn't adjust Media Player volume slider, but adjusting Media Player slider does adjust Master MIDI slider.

Procedure:

Only use Media Player volume control.

Instance:

At this time the MaestroWaveSynth hardware Wave table is not available for MIDI playback.

Procedure:

Use the software wave table provided by Microsoft.

Instance:

CD, AVI, or other multimedia audio stops and must be resumed from a pause state after entering and then exiting a sleep state.

Procedure: This is by design. The user must initiate the play of the media after resumption.

Instance:

DVD, MPEG, or other multimedia video stops and must be resumed from a paused state after entering and then exiting a sleep state.

Procedure:

This is by design. The user must initiate the play of the media after resumption from a sleep state.

Instance:

The system has trouble resuming to its previous state after manually entering standby while playing a DVD movie.

Procedure:

Users should stop the software DVD movie player prior to initiating Standby since interaction with ACPI power management and hibernation while running this application may result in instability. To continue watching a movie when receiving a low battery warning, it is recommended that the user stop the movie player, place the system into Standby mode (via ÿ Start\Shut Down\Standby), replace the battery, recover from Standby and restart the movie.

Instance:

3D screen savers and DVD movies may degrade system performance while under DC power.

Procedure:

Set the Power Scheme in Power Options Properties to Always On, Minimal Power Management, or Max Battery.

Problem:

The PS2 or USB mouse or keyboard does not wake the system from standby.

Resolution:

On some systems, you need to turn on the power management features manually for the PS2 and USB mouse or keyboard.

1. Open Device Manager.

2. Select Mouse or Keyboard.

3. Right click the device and select Properties.

4. Select the Power Management tab.

5. Select Allow this device to bring the computer out of standby, then click OK.

6. Exit Device Manager.

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Windows 2000/XP fix for Resuming From S1 Power State (Q812415)

This fixes the issue where after a Windows 2000 computer with multiple ATA

drives enters the S1 power state, one of the following symptoms may occur:

- Windows does not recognize the ATA drives when you

resume your computer from sleep or standby.

- You may receive the following error message:

Unsafe Removal of Device: You have unplugged or ejected

a device without stopping it. Unplugging or ejecting

devices without first stopping them can frequently cause

your computer to crash and loose valuable data.

- Windows may stop responding.

NOTE: This problem does not affect computers that are using ATA Host

controllers that are configured for Legacy mode operation.

This fix is included in Windows 2000 Service Pack 4.

read here for more information and download: http://support.microsoft.com/?kbid=812415

Note that you should check your version of atapi.sys & Pciidex.sys, and if they have lower version numbers, then install that Hotfix or Install SP4 for 2K or SP1 for XP.

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Standby Mode Is Delayed 30 Seconds By Raspti.sys on Non-Legacy or Reduced-Legacy Computers (like the Toshiba 5205s70x)

http://support.microsoft.com/?kbid=308467

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Here's an registry patch for USB WakeUp issues. TOSHiBA did not describe what the symptoms could be, but i would guess you can try this if your USB mouse doesn't work after resume from Standby...

[ UPDATE ]

09-SEP-2005: This reg entry also affects the ability to start the the computer using a remote control with USB receiver (Laptops installed with Windows MCE are affected)

[ REG FILE CONTENT ]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USB]

"USBBIOSx"=dword:00000000

[ AFFECTED MODELS ]

Qosmio:

E15-AV101

G20

Satellite:

5205-S119

5205-S705

P15-S470

P15-S479

P25-S607

P25-S670

P25-S676

USBwakeup.reg

Edited by ®®®

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Toshiba M35: Express Media Player Button doesn't launch DVD or CD from Standby state

Posted Date: 09/10/04

Last Updated: 09/07/04

Operating System: Windows XP

Category Special, Toshiba Utility, DVD, Bundled software

Applicable Models: Satellite M35-S456, M35-S4561

Issue solution survey

If the M35 is in the Standby state (suspended) nothing will happen when the Express Media Player Button is pressed.

If the M35 is either completely off, or is in the Hibernation state, pressing the Express Media Player Button will cause the M35 to start playing whatever title is in the DVD/CD drive (without first starting Windows).

The Express Media Player Button is the uppermost of the three buttons to the left of the keyboard, directly beneath the group of indicator LEDs.

Resolution

To use the Express Media Player Button to quickly start a DVD or CD title, switch from the Standby state to either the completely off state or the Hibernation state, as follows.

Press the power switch to resume the M35 from the Standby state.

Click Start, and then Shut Down, to bring up the Shut Down Windows menu.

Select either Shut Down or Hibernate from this menu.

Important Notes:

The computer must be powered from either a well-charged battery or from its AC adapter for the Express Media Player Button to work.

The operation of the Express Media Player Button depends upon software installed in a special hidden partition on the hard drive. If the contents of this partition has been removed, it may be restored from the Recovery CD that ships with the M35. It the partition itself has been removed, it can only be re-established by repartitioning the hard drive -- which effectively deletes the entire contents of the drive -- and then restoring the original factory software pre-installation from the Recovery CD.

As of 7 Sept 2004, this information is known to apply to the M356-S456 and M35-S4561 models.

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USB port may stop working after removing or inserting USB device

SUMMARY

When a USB device is repeatedly inserted and removed, the USB port may stop responding. This article describes how to resolve this problem with a unresponsive USB port.

SYMPTOMS

If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. When the port is in this state, it no longer recognizes any USB device.

CAUSE

This problem may occur because of a race condition in the Selective Suspend feature of USB. Microsoft and the hardware vendors that manufacture the chips that are used for USB have investigated the problem. However, the results have been inconclusive because of the intermittent nature of the problem.

RESOLUTION

To resolve this, follow these steps: 1. Start Device Manager. 

2. On the Action menu, click Scan for New Hardware.

If this does not resolve the issue, you have to restart the computer. In some cases you must use Device Manager to disable then re-enable the device to get it to recover from this unresponsive condition.

WORKAROUND

To prevent this problem for server products where power management is not important or required, you can disable the selective suspend feature of USB. To do this, you must modify the following registry entry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB

Entry: DisableSelectiveSuspend

Type: DWORD

Value: 1 disables selective suspend. 0 enables selective suspend

Note If this registry key is not present, you must create it.

This setting affects all USB host controller drivers in the system. If the DisableSelectiveSuspend value is set to 1, the selective suspend feature is turned off and the Allow the computer to turn off this device to save power check box does not appear on the Power Management tab for the USB Root Hub.

APPLIES TO

? Microsoft Windows XP Professional

? Microsoft Windows XP Professional SP1

? Microsoft Windows XP Service Pack 1a

? Microsoft Windows XP Home Edition

? Microsoft Windows XP Home Edition SP1

? Microsoft Windows XP Service Pack 1a

? Microsoft Windows Server 2003, Standard Edition

? Microsoft Windows Server 2003, Enterprise Edition

? Microsoft Windows Server 2003, Datacenter Edition

? Microsoft Windows Server 2003, Web Edition

? Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

? Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems

? Microsoft Windows Server 2003 Service Pack 1

NOTE: Windows XP ServicePack2 is not affected.

HERE's the original MS KB article.

This REG fix for example is needed for TOSHiBA Quosmio G20 models that come with Windows MCE. The value is set to 1 so it enables the Laptop to turn off this device to save power check box does not appear on the Power Management tab for the USB Root Hub:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USB]
"DisableSelectiveSuspend"=dword:00000001

DisableSelectiveSuspend.reg

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