Jump to content
LaptopVideo2Go Forums

Please HELP! Problem with Dell XPS GEN2 6800 Go Ultra


Recommended Posts

(I know this post is quite long, sorry about it. But Please help me if you can, I really appreciate it!)

Ok, first of all. I am currently using a Dell XPS Gen2 Laptop with a Intel PM 2.0 CPU, 1G RAM, and a Geforce Go 6800 Ultra 256mb Video card. Bought the system around Sep. 2005.

It worked well since I bought it. Last night, when I was playing warcraft, the machine suddenly froze and the screen started to flicker. So I restarted the computer in the hard way. However, I can only access through the safe mode, whenever I try to boot up with the normal mode, the blue error screen would appear right after I logged on to Windows and the screen would start flickering or even turns off.

I wasn't sure what caused it, so I formatted my harddrive and reinstalled windows. After installing Win, I started to install the drivers 1 by 1. Everything seems fine except when I install the driver for my video card. I tried this like 10 times already with different drivers (include the original driver on Dell's disc, and I tried some other drivers on this website). The screen flickers and dies whenever I complete the installation (when Geforce 6800 Go ultra appears in the device manager) of the video card driver. And I am forced to uninstall the video card, otherwise I won't be able to restart the comp.

To sum up, my laptop works fine without recognizing the video card. (But I cant play any game or watch videos, the FPS is like 5- T_T).

If the laptop finds the video card after I install the driver, it goes crazy.

I am totally lost now. What can I do? I am wondering if my video card is physically damaged (It was sitting on my desk unmoved all night long :) ). Should I try other drivers? Any had simliar experiences?

Please help me out!! Thank you VERY MUCH, all of you!!!

p.s. Btw, the laptop is always connected to the AC Power. And I also scanned it for virus, and found none. Everything else is working perfectly except the video card T_T. Right now, the video card does not appear on the Device manager's list.

Edited by jl0329
Link to comment
Share on other sites

First impression is you may have fried part of your GPU, the 3D acceleration part.

It may require you to get the machine or the graphics card returned for service.

I hope I'm wrong and someone with a similar experience can enlighten us.

Goodluck with this and keep us informed.

Link to comment
Share on other sites

Thank you for the fast reply.

It's getting worse now, when I tried to turn on my computer this morning, the screen even has some minor flicker without the video driver. T_T

And I was calling Dell's tech. support about this problem, they say it might be that I didnt install the chipset driver before the video card driver. I am going to reinstall the OS and the drivers again now. I will keep you guys informed. T

Thank you very much!

Edited by jl0329
Link to comment
Share on other sites

If that does not work, you should get a shiney new 7800 GTX go (should be around 50% faster :) ) for your machine, or the 7900 GTX go or whatever if it becomes available from Dell.

I think you can even put quadros in that if you have the money.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...