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Help! Having trouble with my Alienware laptop!


Guest Aaron

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My specs are below, I'm not sure how much someone would need. Basically, everytime I try to play a game(lately it's been Fable and Black and White 2), I can get about 30 minutes of play before my whole laptop just shuts off. Just turns off. I then have to hit the power button again to turn it back on. I was worried this was a driver problem, but everything I've tried to download or update has given me this message when i get to the installer:

"The NVIDIA Setup Program could not locate any drivers that is compatible with your current hardwarde. Setup will not exit."

My driver is dated back to March of '05, so I know that must be it or something. Can anyone please point me in the right direction? Please?

II. Configuration

Processor(s)

Processor 1

Name: Intel® Pentium® 4 CPU 3.00GHz

Manufacturer: GenuineIntel

Caption: x86 Family 15 Model 4 Stepping 1

Version: Model 4, Stepping 1

Processor Id: BFEBFBFF00000F41

Current Clock Speed: 3000MHz

Address Width: 32Bits

Data Width: 32Bits

Socket Designation: WMT478/NWD

Processor 2

Name: Intel® Pentium® 4 CPU 3.00GHz

Manufacturer: GenuineIntel

Caption: x86 Family 15 Model 4 Stepping 1

Version: Model 4, Stepping 1

Processor Id: BFEBFBFF00000F41

Current Clock Speed: 3000MHz

Address Width: 32Bits

Data Width: 32Bits

Socket Designation: WMT478/NWD

Verified Hardware Device against Order: CPU-3.0JP4530S775

Case Color: New Background

System Memory

Memory Module 1

Capacity: 512MB

Bank Label: DIMM 0

Data Width: 64Bits

Speed: 66MHz

Socket Designation: J6G1

Verified Hardware Device against Order: MEM-MOBL512DDR2533A

Memory Module 2

Capacity: 512MB

Bank Label: DIMM 2

Data Width: 64Bits

Speed: 66MHz

Socket Designation: J6H1

Verified Hardware Device against Order: MEM-MOBL512DDR2533A

BIOS Information

Manufacturer: Phoenix Technologies LTD

Name: Ver 1.00PARTTBL

Version: 6.00

Version: PTLTD - 6040000

Motherboard Information

Manufacturer: CLEVO

Product: D900T

Serial Number: 400

Version: Revision A

Verified Hardware Device against Order: MB-D900GRY17XGANC52B

Verify correct motherboard

Audio settings for DVD playback set to 4 Speakers

Power settings optimized

Video Adapter

Caption: NVIDIA GeForce Go 6800

Adapter RAM: 256MB

DriverVersion: 6.14.10.7650

Verified Hardware Device against Order: MOBL-VID900TNV41DDR3

Test Video Card

Hard Drive(s)

Promise 2+0 Stripe/RAID0 SCSI Disk Device

Model: Promise 2+0 Stripe/RAID0 SCSI Disk Device

Size: 120GB

Total Heads: 255

Total Cylinders: 14603

Total Tracks: 3723765

Tracks Per Cylinder: 255

Optical Drives / Other Storage

PHILIPS CDRW/DVD SCB5265

Operating System: Microsoft Windows XP Professional

DirectX Version: 9c

Assembler Initials: RR

Tester Initials: AI

Test Date: 06/21/2005 04:02 PM

III. Burn-In/Benchmarks

Doom 3

Doom 3: 81.7 fps

3DMark 2005

Game Tests

3DMark Score: 3,990.00 3DMarks

GT1 - Return To Proxycon: 18.46 FPS

GT2 - Firefly Forest: 10.93 FPS

GT3 - Canyon Flight: 20.15 FPS

CPU Tests

CPU Score: 3,938.00 CPUMarks

CPU Test 1: 2.13 FPS

CPU Test 2: 3.23 FPS

Feature Tests

Fill Rate - Single-Texturing: -1.00 FPS

Fill Rate - Multi-Texturing: -1.00 FPS

Pixel Shader: -1.00 FPS

Vertex Shader - Simple: -1.00 FPS

Vertex Shader - Complex: -1.00 FPS

Batch Size Tests

8 Triangles: -1.00 FPS

32 Triangles: -1.00 FPS

128 Triangles: -1.00 FPS

512 Triangles: -1.00 FPS

2048 Triangles: -1.00 FPS

32768 Triangles: -1.00 FPS

IV. IRQ Configuration

0 System timer

1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

2 -available-

3 IrDA Fast Infrared Port

4 Communications Port (COM1)

5 -available-

6 Standard floppy disk controller

7 -available-

8 System CMOS/real time clock

9 Microsoft ACPI-Compliant System

10 Intel® 82801FB/FBM SMBus Controller - 266A

11 -available-

12 Synaptics PS/2 Port TouchPad

13 Numeric data processor

14 Primary IDE Channel

15 -available-

16 NVIDIA GeForce Go 6800

17 WLAN a+b+g mini-PCI Module

17 Intel® 82801FB/FBM USB Universal Host Controller - 265B

18 Texas Instruments PCI-1410 CardBus Controller

18 Intel® 82801FB/FBM USB Universal Host Controller - 265A

19 WinXP Promise FastTrak 378 Controller

19 Intel® 82801FB/FBM USB Universal Host Controller - 2659

20 Texas Instruments OHCI Compliant IEEE 1394 Host Controller

21 Realtek RTL8169/8110 Family Gigabit Ethernet NIC

23 Intel® 82801FB/FBM USB Universal Host Controller - 2658

23 Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C

V. Miscellaneous

PHILIPS CDRW/DVD SCB5265

Device Name: PHILIPS CDRW/DVD SCB5265

Description: CD-ROM Drive

Class: CDROM

Service: cdrom

Driver Version: 5.1.2535.0

Driver Date: 7-1-2001

Verified Hardware Device against Order: MOBL-D900T24X10XQR2

WLAN a+b+g mini-PCI Module

Device Name: WLAN a+b+g mini-PCI Module

Description: WLAN a+b+g mini-PCI Module

Class: Net

Service: AR5211

Driver Version: 3.0.0.43

Driver Date: 10-7-2003

Vendor Id: 168C

Device Id: 0013

Revision: 0001

IRQ Number: 17

Verified Hardware Device against Order: MOBL-MINIPCIABGCM9

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You also need to download the modified inf that goes with the driver you want. Copy it into the driver folder, overwriting the inf that's in the driver set, and reinstall.

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You also need to download the modified inf that goes with the driver you want. Copy it into the driver folder, overwriting the inf that's in the driver set, and reinstall.

I recently did this and am still having a problem. Would you happen to know which driver specifically I should get? It's a real pain to not be able to play a game for a half hour without a total shutdown...

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Check the driver recommend link in my sig and try 81.98.

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heat? Try clean your fans ... or let Alienware Support decide what is causing the shutdown.

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  • 2 weeks later...

cleaning fans dont help too much its just a hassle for me. my best guess is due to overheating. same thing happened with my Alienware area-51 7700. it wont shut down like urs but it gave me horrible frames. now i hit 100 max in CS ect.

try a cooling pad. this is the one i got

http://www.newegg.com/Product/Product.asp?...N82E16834999413

you can really see the difference. when your laptop is running cooler

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  • 1 year later...
Guest stanfrugia
cleaning fans dont help too much its just a hassle for me. my best guess is due to overheating. same thing happened with my Alienware area-51 7700. it wont shut down like urs but it gave me horrible frames. now i hit 100 max in CS ect.

try a cooling pad. this is the one i got

<a href="http://www.newegg.com/Product/Product.asp?...N82E16834999413" target="_blank">http://www.newegg.com/Product/Product.asp?...N82E16834999413</a>

you can really see the difference. when your laptop is running cooler

Had the same problem. shuts dowm. Alienware M7700. Had to replace video card. The 6800 has a bad problem of over heating because the heat sink and fan are to small, bad design.

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